Help Centre
How can we help?
Search the guides, or browse by topic. Everything here describes the product as it works today.
Start here
The guides most people need first.
- What Regaw Event Services doesA tour of the platform: plan an event, invite and track guests, publish a page, and buy the services you need.
- Create your account and sign inSign up with an email address or with Google, and sign back in later.
- Create your first eventGive your event a name, type, dates and rough guest count — that unlocks every planning tool for it.
- Find your way around the dashboardWhat each part of the sidebar does, and the difference between your account area and a single event.
- Your event hubThe one page per event that links to guests, the event website, sharing, budget and everything else.
- Work a planning checklistTurn a vague plan into dated tasks with priorities, and tick them off as you go.
Browse by topic
10 topics, covering everything you can do here.
Getting Started
Create your account, set up your first event, and find your way around.
6 guides
Planning Your Event
Your event hub, checklist, budget, calendar, documents, and analytics.
10 guides
Guests, RSVPs & Check-In
Build a guest list, collect replies, seat everyone, and check them in on the day.
13 guides
Event Page & Sharing
Publish an event website, share the link, and hand guests a digital programme.
6 guides
Creative Studio & Auto Tools
Planning assistants for checklists, décor, cakes, budgets, and more.
7 guides
Vendors, Quotes & Orders
Find local pros, request quotes, and track bookings, rentals, and cake orders.
8 guides
Concierge
What Concierge does for one event, how to activate it, and how to ask for things.
6 guides
Plans, Billing & Rewards
What each plan includes, how payments work, and how to use coupons and referrals.
7 guides
Account & Privacy
Sign-in, profile and notification settings, your data, and account deletion.
7 guides
Troubleshooting & FAQs
What an error message means, what to try next, and when to contact us.
9 guides
Not found what you need?
Search covers every guide, including the wording people actually use rather than the words we chose. If two or three attempts turn up nothing, ask us instead of hunting.
Contact supportNew here?
Start with what the platform does and how to set up your first event. You can plan an entire event without paying for anything.
Read the introduction