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Guests, RSVPs & Check-In

Households and plus-ones

Group a family so one person replies for everyone, and handle guests who bring someone.

On this page

What it is

A household groups several guests behind one primary guest, so a single reply can cover the whole family. A plus-one is a guest bringing one unnamed person.

When to use it

For families, couples, and anyone you would send one invitation to rather than three.

Who can use it

The event owner, and platform staff.

Where to find it

  • Open an event → Guests & RSVPs

Step by step

  1. Add every member of the household as their own guest.

  2. Nominate one as the primary guest and link the others to them.

    An import can do this for you when it spots a shared surname or address.

  3. For a guest bringing an unnamed partner instead, tick the plus-one box on their record and fill in the name when you learn it.

What you should end up with

The primary guest can answer for everyone in one visit, and your headcount counts each person once.

Common mistakes

  • Using both a household and a plus-one for the same person, which counts them twice.
  • Making a child a plus-one. Add children as guests — they need meals and seats.

If something goes wrong

The household reply only recorded one person.
The others were not linked to the primary guest. Link them, and ask the primary to reply again.
A household member cannot be checked in.
Every member needs their own guest record. Add anyone missing.

Still stuck? Tell us what you were trying to do and what happened instead.

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