Planning Your Event
Let guests watch your event live
Broadcast your ceremony or reception so guests who cannot travel can watch, react and send messages from wherever they are.
On this page
What it is
A live broadcast of your event, on a page that belongs to your event rather than to a video site. Remote guests see your order of service alongside the video, know what is happening now and what is next, and can send messages and reactions that reach you during the day.
When to use it
When people you have invited cannot be in the room — family abroad, someone unwell, colleagues who could not travel — and you want them to feel part of the day rather than to watch a recording afterwards.
Who can use it
Any host, on any plan. Higher plans allow more viewers at once, longer broadcasts, more external destinations and longer replay retention.
Where to find it
Before you start
- An event with a guest list. Remote attendance is tracked against the same guests you invited.
- Something to film with — a phone, a laptop, a camera, or an AV company. The setup screen has instructions for each.
- A reliable connection at the venue. Run the pre-event check from the venue itself, on the network you will use on the day.
Step by step
Open your event and choose Live Broadcast, then Set up a broadcast.
A wedding usually wants two — one for the ceremony and one for the reception.
Give it a name, choose who can watch, and set the start time.
Guests who arrive early see a countdown and your running order rather than an empty page.
Choose what you are filming with. The instructions on screen change to match it.
Press Set up streaming, then follow the steps for your equipment.
For a phone or laptop this is a single click. For OBS or a camera you copy a server address and a stream key.
Run the pre-event check, at the venue, on the day if you can.
It tests your camera, your microphone, your upload speed and the connection to Regaw.
Start sending video and check the preview. Only you can see it at this point.
Press Go live when you are ready for guests.
Your guests see the broadcast from this moment, not before.
What you should end up with
Options and settings
- Who can watch
- Guests who have replied, anyone with their personal invitation link, anyone with an access code, anyone signed in, anyone with the link, or fully public. Most hosts want one of the first three.
- Recording
- On by default. It cannot be turned on once you are live, so leave it on if you are unsure — there is no way to recover a recording that was never made.
- Also broadcast to YouTube or Facebook
- You send one stream to Regaw and Regaw forwards it. Nothing extra leaves the venue, which matters on a hotel network.
- Chat, reactions and questions
- All on by default, each can be turned off. At a memorial the celebratory reactions are withheld automatically.
Common mistakes
- Testing at home rather than at the venue. The venue’s network is the one that matters, and it is almost always slower to upload than the one at home.
- Leaving recording off and discovering it afterwards. It cannot be switched on mid-broadcast.
- Sending the wrong link. The personal link from a guest’s invitation greets them by name and lets them chat as themselves; a shared code does not.
- Two people both waiting for the other to press Go live. Agree in advance who does it.
If something goes wrong
- Go live is greyed out
- No video has reached Regaw yet. Start your camera or encoder and wait for the signal indicator, then try again.
- Guests say the video keeps stopping
- The venue’s upload is probably saturated. Lower your encoder’s bitrate — the control room warns you when a lot of viewers are buffering.
- The picture froze and says "Reconnecting"
- Your camera or encoder lost its connection. It resumes on its own once video returns, and the recording keeps running throughout. Check the cable or the wifi.
- YouTube shows an error but Regaw looks fine
- That is exactly how it is meant to behave — an external platform failing cannot affect your Regaw broadcast. Check that platform’s stream key and press Retry beside it.
- A guest says their link does not work
- Check who you allowed to watch. If it is set to guests who have replied, a guest who has not yet RSVP’d will be asked to do that first.
Worth knowing
- Send the link a few days before, not on the morning. People need time to find it.
- Put a phone on a tripod as a second broadcast. It costs nothing and has saved events.
- Publish your order of service before the day. Remote guests then see what is happening as it happens, and your replay gets its chapters for free.
- Unmute yourself in the room, not on the stream: the microphone that hears the vows is rarely the one on the camera.
Related guides
Still stuck? Tell us what you were trying to do and what happened instead.